My baby just had her first appointment here, and I was very impressed! The nurses, student doctor, and pediatrician were all very nice and respectful. They answered all of my questions without any judgement and without pushing any opinions on me. They also did a great job of giving my baby her vaccinations as quickly and painlessly as possible.
Absolutely love Dr. Franques. She is amazing with my kids. We have had some bad experiences with other doctors offices. They are by far the best. Always can fit my kids in when needed and as a full time working mother i appreciate it.
Absolutely love this pediatric office. Dr. Franques is incredibly knowledgeable with great patient rapport. We had spent two years battling breathing problems and frequent bouts of croup/bronchitis. On our first visit to Dr. Franques, she diagnosed our son with asthma. Her treatment plan has made a dramatic improvement in his quality of life. We have never had a problem getting in for an appointment, and the office environment in very clean and inviting. Also, we very rarely encounter any other patients in the waiting area, a bonus during cold and flu season. We can't say enough positive things.
What a wonderful office to take your kids too! Dr. Franques and her entire staff are kind, considerate and professional! Always a great experience!
Wouldn't trust anyone else with my kids!
As a mama of 7, I'm am very impressed with the team as Thompson River Peds. I had all my children scheduled for annual exams and not so fun shots! We were seen right away and my children felt comfortable as they were being asked questions and thoroughly examined. . Lots of smiles from the staff and Doc. We will be referring families daily. I appreciate being treated with respect as a whole family. Thanks ladies!! You're AWESOME!!
Dr. Franques is truly amazing! She has taken wonderful care of my children over the past 4 years! She is completely devoted to making sure her patients get the best of care! My children were never afraid to go to the doctor because she has always made it a positive experience for them! Thank you for your dedication, kindness and compassion! You certainly make a difference in children's lives!
I was able to get a same day appointment to have my son seen today. This was our first visit to the office and we saw Nicole, the nurse practitioner on staff. She was excellent, kind, and attentive. The supportive staff was just as great. I have heard fantastic things about this office, and they do live up to their reputation. Glad to have found you so close to home. Thank you again for taking care of my not so little boy today!
Dr. Franques is the most amazing pediatrician! She has taken care of my three girls for the last 5 years! There is no one I trust more with my girls health-care needs than Dr. Franques. I was nervous at first when I learned that my Pediatrician’s office was getting a new doctor, but Dr. Franques won us over with her warm, caring personality and has been caring for my children ever since. During the past five years our whole family has gotten to know her very well. She is much more than a skilled and professional pediatric doctor for my children; we think of her as extended family. Her honest, open and caring nature always put me and my girls at ease, no matter what the situation. Anytime my children were ill, the follow up and concern she demonstrated was very reassuring and appreciated. All my girls adore her, which makes it easier for them to deal with any medical issues, but they ask to visit her even if they are healthy. We highly recommend Dr. Franques!
We recently moved to the area and have been looking for a new pediatrician for our son. He fell ill this week and I was pleasantly surprised that they had urgent care hours available. I was able to be there a few minutes after they opened, and I was able to get him in quickly. The office was very pleasant, especially for children! I loved that the floors were wooden laminate, and not carpet, especially for allergies and cleanliness factors. The patient's room we were in was sizable, with enough room to move around. Even a fun wall activity where it used the heat of their hands to make art. The nurse and doctor were both very professional and knowledgeable. Great experience and will be back!
Took my 4 month old here for a check-up. I was extremly scared because of past experiences at a different dr. that ended in tears and pure outrage. The moment I walked in all nervousness went away. Everyone was on top of it, extremly professional, I felt like the pediatrician took her time along with the nurses. Most importantly I felt heard and I honestly feel like my daughter is in good hands. Couldn't ask for a better doctor visit. Thompson River Pediatrics was absolutly perfect.
Great doctors and nurses very nice helpful and always have appointments i would recommended anyone to them
Took my daughter here for her first appointment and they where all very sweet and great with my 2 year old she really likes the place and so does mommy and daddy i will definitely be suggesting this place to ppl
Seen today for a 6 month old with pink eye! In and out in 30 min. No wait! It was great! And the MD was the first ever MD to get a smile out of him without any hesitation from him.
Word of mouth means a lot in this "battle" of big corporation healthcare. And they did a great job!
Had to take both my kids in to Dr. Franques this week. As usual she knows exactly how to care for my kids/both dealing with different issues. They are both finally on the mend. I'm so grateful she has moved here to our area. Thank you to everyone at Thompson River Pediatrics for being so amazing always!!!!
I was nervous about taking my lo to a new doctor, but I was very impressed with the nurses and the doctor. They make you feel welcome, are personable, and are very knowledgeable! They treat you as people and not another number. I definitely recommend them to anyone.